Returns can be authorized up to 30 days from the original date of purchase. You must obtain a Return Merchandise Authorization (RMA) number from Standtall Sawhorse System. Returns cannot be accepted without prior authorization and an RMA number.
Once issued, RMA numbers are valid for 7 days. You must ship the returned products within those 7 days. RMA numbers will not be extended or re-issued. The RMA must be clearly visible on the outside of the box. Otherwise, the shipment will be refused and returned to sender.
Please email us at firstname.lastname@example.org to request an RMA number. Shipping fees are not included in the RMA nor are original shipping fees refundable.